Hey there, we just want to stay in touch, but here's the legal terms we have to use!
Consent to Receive Messages
By providing your mobile phone number and opting in via our website, form, in-person event, or text keyword, you consent to receive SMS (text) communications from Tye the Water Guy. These messages may include:
Water system tips and educational content
Service reminders and maintenance alerts
Promotional offers, specials, and product/service updates
Follow-ups, referrals, and check-ins
You may receive recurring messages. Message frequency may vary.
Opt-In & Opt-Out
After opting in, you will receive a confirmation message stating that you have successfully enrolled and that you may reply STOP anytime to opt-out.
If you send STOP, you will no longer receive SMS messages from us.
If you reply HELP, we will send assistance or instructions for further help.
Message & Data Rates
Message and data rates may apply per your mobile carrier’s terms. You are responsible for any fees associated with receiving SMS messages from us.
Privacy & Use of Mobile Numbers
We will handle your mobile number with the same confidentiality and security as other personal data detailed in this Privacy Policy. We will not share or sell your phone number to third parties for marketing purposes, except as described in our general Privacy Policy.
Changes to SMS Policy
We may update this SMS Policy as needed. When we do, we will post the revised version on this page with a new “Last Updated” date. Your continued use of SMS after changes constitutes your acceptance of the updated policy.
Dispute & Support
For support or questions about SMS messaging, reply HELP or contact us at [email protected].
If a dispute arises regarding SMS, please contact us first so we can attempt resolution before involving third parties.
Integration with Existing Terms
This SMS Policy is an addendum to our existing Privacy Policy & Terms of Service. Where conflicts arise, this section governs SMS-related matters. Other sections of the Privacy Policy and Terms continue to apply.
Last Published: 9/23/2025